Friendly, affordable IT for the people who need it.

Primo IT supports charities, community groups, village halls and very small businesses that need good IT but can't stretch to big-company rates. Clear, honest help with no jargon.

Who I help

Charities and community groups
Village halls and clubs
Schools and nurseries
Very small local businesses

Not sure if you fit? Just ask. I'm happy to have a chat.

What I can help with

Everyday IT, explained in plain English. If it isn't listed, ask. I'll say so honestly if it's not something I can do well.

  • Computers, printers and Wi-Fi

    Fixing, setting up and tidying the things people rely on every day.

  • Email and online accounts

    Microsoft 365, Google Workspace, shared mailboxes and getting staff or volunteers set up properly.

  • Backups and security basics

    So one broken laptop or bad email doesn't become a disaster.

  • Simple websites and domains

    A clear, small website for your group, with you in control of it.

  • An honest IT check-up

    A short review of what you have, what's risky and what can wait. Ask me about the cost.

A laptop showing a completed support task with a friendly chat bubble A Wi-Fi router sending out a strong signal

How it works

Keeping things simple and affordable is the whole point. You'll always know what you're agreeing to before any work begins.

  1. You tell me what's wrong or what you need.
  2. I send you a clear quote.
  3. You agree it, or ask me to change it. No pressure either way.
  4. I do the work and let you know when it's done.

No surprises

The price you agree is the price you pay. Hardware and software are passed on at cost.

Support for those who need it

Registered charities and unpaid community groups pay a reduced rate. Just ask.

Honest advice

If something isn't right for you, or isn't something I can do well, I'll say so and point you in the right direction.

Ask for a free quote

Tell me a bit about what you need. I'll reply within two working days with questions or a quote.

I only use your details to reply to your enquiry, and I never share them.